Privacy Policy

Introduction

At psychnptraining.com we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy (the “Policy”) outlines the types of information we collect, how we collect, use, share, and store such information, and explains your rights regarding your data when you use our platform, services, or any related resources (collectively referred to as the “Services”).

For clarity, references to psychnptraining.com “we,” “us,” or “our” refer to its affiliates, and associated entities. Similarly, references to “you,” “your,” or “User(s)” refer to individuals using our platform, including learners, contributors, or anyone interacting with our Services.

The Services are governed by this Privacy Policy, our Terms and Conditions, and any additional guidelines or policies applicable to you. Please read this Policy carefully before accessing our platform or using the Services. By engaging with the platform or submitting your personal information (defined below), you agree to the practices outlined in this Policy. If you disagree with any part of this Policy or have inadvertently shared personal information, you may access, modify, or delete your information as described under Your Rights and Choices below.

Applicability of the Policy

2.1 Access and Eligibility

The Site is accessible to individuals over the age of 18 who are legally able to form contracts. If you are under the age of 18, you may use the Site only with the involvement of a parent or guardian, and you must ensure that you comply with all relevant laws and parental guidance for access.

By accessing or using the Site, you affirm that you meet these eligibility requirements. If you are a healthcare provider, you represent that you have the appropriate professional qualifications, licenses, and certifications required to use the Site’s services and participate in the educational programs.

2.2 Permitted Use

The Site provides a platform to access educational materials, certifications, tools, and community features designed for the professional development of Nurse Practitioners. You may use the Site for the following purposes:

Educational Learning: You may use the Site to enrol in and complete educational courses, certifications, and training programs designed to enhance your nursing practice.
Professional Development: You may participate in discussions, forums, webinars, and other forms of professional networking and collaboration.
Access Resources: You may use the resources provided on the Site for informational purposes, including research, medical practices, and other nursing-related activities.

You are granted a limited, revocable, non-exclusive, non-transferable license to use the Site in accordance with these Terms. Your use of the Site must align with the ethical, professional, and legal standards applicable to healthcare providers and professionals in your jurisdiction.

2.3 Prohibited Use

You agree not to use the Site for any unlawful, harmful, or disruptive activities. In particular, you are prohibited from:

Engaging in fraudulent or unlawful activities, such as providing false or misleading information or engaging in any activity that violates healthcare regulations.
Posting offensive or harmful content, including content that promotes discrimination, harassment, or violence.
Attempting to circumvent the Site’s security systems or otherwise gain unauthorized access to any system, data, or other user accounts.

Any use of the Site that infringes upon applicable laws, violates the intellectual property rights of others, or disrupts the normal functionality of the Site may result in suspension or termination of your account.

3. Account Registration and Security

This Policy specifically applies to the psychnptraining.com platform. While we may partner with other entities or platforms, each will have its own privacy policy. This Policy does not govern those external platforms. Please refer to their respective privacy policies for information about their practices.

We take reasonable precautions, in accordance with applicable laws and industry standards, to treat Personal Information as confidential and protect it from unauthorized access, misuse, or loss.

Access to the Platform

You may access parts of our platform as a guest without creating an account or providing personal information. However, for full access to features and resources, including courses, certification programs, and personalized training, you must create an account.

During registration, you may be required to provide specific personal information such as your name, email address, professional credentials, and other requested details. Certain fields may be optional to enable customization and promotional offers.

We may also keep records of communication, including phone calls, emails, or inquiries, for training, feedback, and operational improvement purposes.

Use of Controllers

In accordance with our Terms and Conditions, the platform is intended for adult learners who meet the applicable age requirements to engage in professional training. If you are a minor and wish to access our platform, a parent or legal guardian must create an account on your behalf, consent to the platform’s terms, and oversee your use.

If we discover that personal information has been provided by a minor without parental consent, we will take steps to delete such information. Parents or guardians may contact us at our mail to address these concerns.

If you experience abuse or harassment while using our platform, please report it immediately to our support team for necessary action.

Personal Information

Personal Information refers to information that identifies a user, including but not limited to:

Full name, email address, phone number, professional credentials, gender, age, location, photograph, and any other details provided during registration or later while using the platform.

Sensitive Personal Information may include:

Passwords and financial data (excluding the truncated last four digits of payment methods).
Health data or medical history shared as part of the training requirements.
Official identifiers such as professional licenses, social security numbers, or passport information.
Information regarding race, ethnicity, religion, or gender identity, if relevant for compliance or diversity purposes.
Account details, including login credentials.
Any other data categorized as “sensitive” under applicable laws like GDPR, CCPA, or equivalent regulations.

We request that users do not provide any unnecessary personal information unless explicitly requested. If unsolicited information is shared, we are not liable for how it is handled.

Information We Collect

Information Collected from You:

Basic Account Information:

Name, email address, phone number, password, state/country of residence, and other relevant professional credentials required for registration.

Professional Information:

For training and certification purposes, you may need to provide licensure details (e.g., NPI number, state board certifications) and professional history.

Public Profile Information:

Information that may appear on public profiles includes your name, qualifications, photo, and details about courses or training you provide (if applicable). Sensitive data, such as licensure details, will not be publicly visible.

Communication Information:

When you contact us via email, phone, or other methods, we may retain that correspondence for reference and support purposes.

Surveys, Contests, and Events:

Personal Information you voluntarily provide in surveys, events, or feedback forms may be retained and used to improve our services.

Location Information:

Location data may be collected (with your consent) to customize services, such as recommending local resources or identifying eligibility for region-specific training programs.

Information Collected Automatically:

Device and Log Information:

Information from browsers or devices, such as IP address, operating system, browser type, language preference, and access times, may be collected.

Usage Information:

Data on your interactions with our platform, such as page views, clicks, and session duration, may be recorded to improve user experience.

Cookies and Tracking Technologies:

Cookies and similar technologies may be used to personalize your experience. For details, refer to our Cookie Policy.

Location Data:

We may estimate your approximate location through your IP address to analyse usage trends and improve services.

Information from Other Sources:

We may receive information from third parties, such as social media platforms or identity verification services, when you link your account or use their login options.

Basis of Collection and Processing of Your Personal Information

Basis for Collection:

We collect and process your personal information based on:

Consent:

When you provide consent for specific activities, such as marketing or data sharing.

Compliance with Legal Obligations:

To fulfil legal or regulatory requirements.

Processing of Your Personal Information:

We process your data for the following reasons:

To provide requested services or fulfil contractual obligations.
To ensure compliance with applicable laws.
To serve legitimate business interests, such as platform improvements or fraud prevention.
To protect your vital interests or those of others, such as in case of medical emergencies.
When required for public interest or legal claims.
Based on your explicit consent.

We do not make automated decisions or profiling beyond what is described in this Policy.

Withdrawing Consent

If you have provided consent for data processing, you may withdraw it at any time by contacting us at Our Email.

Consequences of withdrawal, such as limited access to certain services, will be communicated before processing your request.
Upon your agreement to these terms, we will process your withdrawal request promptly.

How We Use Your Information

We process your information to provide, improve, and secure our services in the following ways:

To Provide Services on Our Platform

Your information is used to set up and maintain your account, provide customer support, facilitate transactions, verify user information, and resolve technical issues.
The legal basis for this processing is your consent, our legitimate interests in managing our platform, or fulfilling contractual obligations between you and us.

To Improve Our Platform and Maintain Safety

We use your information to customize services, analyse user behaviour, and develop new features.
Your information is also used to prevent and address fraud, misuse, and security threats to the platform, users, or third parties.
The legal basis is your consent or our legitimate interests in enhancing our services and ensuring platform security.

To Communicate with You and Market Our Platform

We may contact you with updates, new offerings, or feedback requests.
Marketing communications are targeted based on your preferences and platform activity.
The legal basis is your consent or legitimate interests in promoting our platform.

To Establish, Exercise, or Defend Legal Claims

Your information may be processed to protect our legal rights or comply with court or administrative requirements.
The legal basis is our legitimate interests in protecting legal rights or compliance with legal obligations.

To Manage Risk and Obtain Professional Advice

Your information may be processed to mitigate risks or obtain professional counsel.
The legal basis is our legitimate interest in safeguarding our operations.

Consent-Based Processing

We process your information as per your explicit consent or direction, such as for optional surveys or additional services.

To Better Understand Our Users

Aggregated data is analysed to identify popular features and areas for improvement, enhancing the user experience.

How We Share Your Information

We share your information only as described below, adhering to applicable data protection laws:

Affiliates and Subsidiaries

Your information may be shared with our affiliates or subsidiaries for service provision, subject to their compliance with this Privacy Policy.
If the services are offered in collaboration with partners, your information may also be shared with them for operational purposes.

Third-Party Service Providers

Authorized third-party providers, such as payment processors, analytics firms, or customer support vendors, may access your information solely to perform their functions.
These vendors are required to use your data in accordance with this Privacy Policy and applicable laws.

Interactive Learning Platforms

To facilitate discussions and learning activities, your information may be shared with third-party platforms, with your consent.
Please review the privacy policies of such platforms before consenting to their use.

Legal Disclosures

We may disclose your information to comply with legal requirements, protect our legal rights, or respond to government requests.
To the extent possible, we will notify you before making such disclosures.

Business Transfers

In case of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction, subject to continued adherence to this Privacy Policy.

Advertising and Analytics Partners

Usage data may be shared with advertising networks and analytics providers via cookies and similar technologies to improve platform offerings.

With Your Consent

Information may be shared with your explicit consent or upon your direction for specified purposes not listed in this policy.

Your Control and Rights

We ensure your information is shared only for legitimate purposes. If you have concerns about any specific usage or sharing of your data, you may contact us for clarification or to opt-out of certain data processing activities.

For questions or to exercise your rights, please reach out to:
psychnptraining.com Support Team

Cross-Border Data Transfer

Your information, including any personal information, is stored, processed, and transferred in Amazon Web Services (AWS) servers and databases located in various regions, including but not limited to the United States, India, and Singapore. Depending on the location of our affiliates and service providers, your data may be transferred to additional countries.

Please note that these countries may have different privacy laws, and your personal information could be subject to local legal requirements, including disclosure to government bodies, regulatory agencies, or private individuals due to applicable legal processes such as inquiries, court orders, or other regulatory actions.

If you use our platform from outside the United States, including from the EU, EEA, or the UK, your data may be transferred to and stored in the United States or other locations. By accessing our platform or providing us with your information, you consent to such transfers and processing of your data.

Duration for which Your Information is Stored

We retain your information only for as long as necessary for the purposes stated in this policy, such as fulfilling our contractual obligations, complying with legal requirements, or meeting business needs. If you delete your account or request the removal of personal information, we will delete it from our active servers unless it is required for legal or regulatory purposes.

Certain information, such as public communications or content you have shared, may not be fully deletable. However, we will anonymize this data so that it can no longer be attributed to you.

If you wish to exercise any of your rights related to your personal information (as outlined below), you can do so via your account settings or by contacting us at [[email protected]].

Your Choices

Limit the Information You Provide: You can control the information you provide on our platform, including updating or deleting it. Note that some features may not be accessible if certain information is omitted.
Limit Communications You Receive: You can select the types of communications you wish to receive from us. However, some communications related to legal or security issues may still be required.
Reject Cookies: You may reject or delete cookies through your browser settings. However, some platform features may not function correctly without cookies.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Confirmation and Access: You have the right to request confirmation of whether we process your personal information, and to access it along with supporting information.
Right to Correction: You can request that we update or correct any inaccurate or incomplete personal information.
Right to Be Forgotten: You can request the restriction or cessation of the use of your personal information under certain circumstances.
Right to Erase: You have the right to request the deletion of your personal information from our platform. Please note that complete deletion may result in the loss of access to your account.

To exercise any of these rights, you can use the options available on the platform or contact us at the designated email address.

Information Security

We take reasonable steps to protect your personal information by using encryption technologies (such as SSL or TLS) to secure data during transmission and storage. We also implement appropriate procedural safeguards in line with applicable data protection laws. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

It is important for you to protect your account by using a secure password and taking necessary precautions if you suspect unauthorized access.

All personal information collected as part of our platform’s services is encrypted and stored securely, with access restricted to authorized personnel only.

Here’s how you can adapt the provided privacy policy content to fit a Psychiatry Nurse Practitioners Training website. This would ensure that your privacy policy covers aspects such as promotional communications, interest-based ads, data retention, and rights applicable to users from various regions.

Promotional Communications

You always have the option to opt out of receiving some or all of our promotional communications through the settings provided within your account on the Platform, by using the unsubscribe link in any email communications sent to you, or by emailing us at [email protected].

If you opt out of promotional communications, we may still send you transactional communications, such as service announcements, administrative notices, and information about your account, without offering you the opportunity to opt out of these communications. If you no longer wish to use our Platform or receive any communications from us (except those required by law), you may delete your account by using the option within the Platform or by writing to us at [email protected].

Advertisers and Interest-Based Ads

Advertisers or ad companies working on their behalf may use technology to serve ads that appear on our sites directly to your browser. These companies automatically receive your IP address when this happens. They may also use cookies to measure the effectiveness of their ads and to personalize content. We do not have access to or control over cookies or other features that advertisers and third-party websites may use. Please contact them directly for more information about their privacy practices.

We do not sell your personal information to third parties and do not use your name or the name of your company in marketing statements without your consent.

On unaffiliated sites, we may display interest-based advertising, which is personalized based on the information you provide when interacting with our Platform or Services. These ads may be targeted based on your registration, activities on our site, or interactions with other sites containing our content or ads. Our approach to interest-based advertising complies with applicable laws and industry guidelines.

Modification to Privacy Policy

As our business evolves, our privacy practices may change. We reserve the right to modify this policy, and we encourage you to review it regularly. In the event of significant changes, we may notify you by email or via an announcement on the Platform. Unless stated otherwise, the latest version of the Privacy Policy will apply to all information we hold about you and your account.

Privacy Grievances

If you have questions, concerns, or wish to exercise your rights regarding your privacy, you can contact us by email at [email protected].

Country-Specific Privacy Terms

Terms for Indian Residents

If you are a resident of India, you may have the following rights under the Personal Data Protection Bill (PDPB) once it becomes legislation. You can exercise your rights by using the options within the Platform or by writing to us.

Right to Confirmation and Access: You have the right to confirm whether we process your personal data and to access it.
Right to Correction: You can request that we correct or update inaccurate or incomplete personal information.
Right to Data Portability: You can ask us to transfer your personal information to another organization or directly to you.
Right to be Forgotten: You can request the restriction or cessation of the disclosure of your personal information.
Right to Erasure: You can request the removal of your personal information from our Platform, which may result in the deletion of your account.

Terms for UK, EU, or EEA Residents

If you are a resident of the UK, EU, or EEA, you have the following rights under the General Data Protection Regulation (GDPR):

Right to Access: You have the right to receive confirmation of whether we process your personal information and access it.
Right to Rectification: You can request that we update or correct your personal information if it is inaccurate or incomplete.
Right to Erasure: In some cases, you have the right to request the deletion of your personal data.
Right to Object to Processing: You can object to our processing of your personal data in certain circumstances.
Right to Restrict Processing: You have the right to request that we limit how we process your personal information.
Right to Data Portability: You have the right to request that we transfer your personal information to another organization or to you.
Right to Lodge a Complaint: If you believe that we have not processed your personal information correctly, you can lodge a complaint with the relevant data protection authority.

We process your personal data based on legal grounds such as the necessity to perform a contract, comply with legal obligations, or pursue legitimate business interests. We will ensure that your rights are respected and that your personal information is handled with care.

Privacy Terms for California Residents (CCPA)

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA) regarding your personal information. These rights are outlined below:

Your Rights Under the CCPA As a California resident, you have the following rights:

Right to Access: You have the right to request access to the personal information we hold about you.
Right to Know: You have the right to know what personal information we intend to collect before we collect it.
Right to opt In or Out: You may opt in or out of marketing, analytics, and similar activities.
Right to Equal Services: You have the right to equal service without discrimination, even if you exercise your privacy rights under the CCPA.
Right to Deletion: You can request that we delete the personal information we have collected about you.

Categories of Personal Information Collected For the purposes of the CCPA, we may collect the following categories of personal information:

Identifiers: Includes your name, email address, phone number, username, IP address, etc.
Characteristics: Personal information such as gender, username, email address, and other identifiers.
Internet Activity: Includes browsing history, search history, and information about interactions with our website or services.
Geolocation Data: Includes your IP address and any location-based data we may collect.
Audio/Visual Information: Includes profile pictures and other media you may upload to the Platform.
Inferences: Information generated from your behaviour, such as preferences and likelihood to engage with services.

CCPA Data Practices in the Last 12 Months Over the past 12 months, we have collected personal information in the categories outlined above. The purposes for collecting this data include:

To operate and improve our platform and services.
To communicate with you and provide customer support.
To ensure the security of the platform.
To analyse usage and improve your experience.

We do not sell personal information. However, we may disclose certain personal information for business purposes, such as to service providers, affiliates, and legal advisors.

Your Rights Under the CCPA You have the right to:

Request to Know: Request specific pieces of personal information we have collected, the sources of that information, and how we have used it.
Request to Delete: Request the deletion of your personal information, subject to certain exceptions.
Non-Discrimination: We will not discriminate against you for exercising your rights under the CCPA.

We commit to honouring your rights under the CCPA, and we will not discriminate against you for exercising these rights. If you have any questions or need assistance, feel free to contact us.

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